Terms of Service

Terms of Service for Trumsy Contest Platform

1. Welcome
Welcome to Trumsy, provided by Trumsy Technologies Private Limited (“Trumsy”, “we”, “us”, or “our”). Our platform and services (“Services”) help you run contests and competitions on various channels. These Trumsy Terms of Service ("Terms") govern your use of our Services. By accessing or using our Services, you agree to these Terms. If you do not agree, please do not use our Services. We may modify these Terms at any time, with updates posted on our website.

 

2. Registration and Access
To access our Services, you must register an account by providing accurate and complete information and creating a username and password. You may grant account access to additional users within your organization based on the specific package you choose. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account. We recommend logging off from the Services when not in use.

 

3. Fees and Billing
By subscribing to our paid Services, you agree to timely pay all charges, including applicable taxes, according to the billing terms in effect at the time the charge becomes payable. If we cannot charge your credit card or the payment is returned, we may suspend or terminate your account. We reserve the right to change our fees and billing terms by providing prior notice. You are responsible for managing your subscription and can cancel your account at any time through the app. We do not provide refunds for partial-month memberships.

 

4. User-Generated Content and Licensing
By submitting any content as part of your participation in Trumsy contests, competitions, or any other activities, you grant Trumsy and the contest creators/sponsors an irrevocable, worldwide, non-exclusive, royalty-free license to use, reproduce, distribute, display, and perform such content in any media formats and through any media channels. This license includes the right to share entries on social media and other platforms. If the participant is a minor, this license is granted by the participant's guardian. This license remains in effect even after you cease using our Services.

 

5. Ownership of Services
All content, features, and functionality of Trumsy are the exclusive property of Trumsy and its licensors. By subscribing, you receive a personal, non-transferable license to use the Services according to these Terms. Trademarks, service marks, and trade names displayed via the Service are the property of Trumsy or our licensors. You agree not to remove or alter any proprietary notices from materials downloaded or printed from the Service.

 

6. Technical Support
Technical support is available via email during regular business hours (Monday to Friday, 9 AM to 6 PM IST). We will respond to your inquiries within a reasonable timeframe. Technical support inquiries can be sent to support@trumsy.com.

 

7. Account Content and Use of Services
You are responsible for the content you or your authorized users transmit through our Services. You agree not to use our Services to:
- Run fake competitions or those without awarding prizes.
- Promote illegal activities.
- Violate any third-party terms of use.
- Impersonate any person or entity or misrepresent your affiliation.
- Interfere with or disrupt the Services or servers.
Violation of these Terms may result in suspension or termination of your account.

 

8. Third-Party Applications
Trumsy integrates with third-party applications for convenience. We do not control or endorse these third-party applications and are not responsible for their content or functionality. Your use of third-party applications is subject to their terms of service and privacy policies.

 

9. Right to Suspend or Terminate
We reserve the right to suspend or terminate your account at any time for any reason, including violation of these Terms. We may also remove any content that fails to conform to our standards. If your account is terminated, you may lose access to data associated with your account.

 

10. Feedback
We welcome feedback but note that any unsolicited ideas or suggestions you submit automatically become our property, and we may use them without compensation to you. You can provide feedback by emailing support@trumsy.com.

 

11. Disclaimer of Warranties
Our Services are provided "as is". We disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee error-free or uninterrupted access to our Services. You use our Services at your own risk.

 

12. Limitation of Liability
Trumsy's liability is limited to the amount you paid for the Services. We are not liable for indirect, incidental, or consequential damages. This limitation applies to all claims, whether based on warranty, contract, tort, or any other legal theory.

 

13. Indemnification
You agree to indemnify and hold harmless Trumsy, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, liabilities, costs, or expenses arising from your use of the Services or violation of these Terms.

 

14. Privacy
We are committed to protecting your privacy. Please review our Privacy Policy to understand our data practices. By using our Services, you consent to our collection and use of your personal information as described in the Privacy Policy.

 

15. Changes to Terms
We may update these Terms from time to time. Your continued use of Trumsy after changes are posted constitutes your acceptance of the new Terms. The date of the latest update will be indicated at the end of these Terms.

 

16. Governing Law
These Terms are governed by the laws of India. Any disputes will be resolved in the courts of New Delhi, India.

 

17. Contact Us
If you have any questions about these Terms, please contact us at support@trumsy.com.